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Physiotherapy Service

Physiotherapy for back and neck pain, built on what works

Back and neck pain is common, worrying when it flares and, in most cases, not a sign of serious damage. Our physiotherapists help you understand your pain, stay active and rebuild strength with treatment grounded in NHS and NICE guidance.

What this service includes

  • Thorough assessment with red-flag screening
  • Exercise-led plan tailored to your goals
  • Hands-on therapy alongside exercise
  • Advice on pacing, sleep and staying at work
  • Sciatica and nerve pain management
  • Support for long-lasting or recurring pain

Back and neck pain can stop you sleeping, working and doing the things you enjoy, and it is natural to worry that something is badly wrong. The reassuring truth is that most of it is not caused by serious damage and improves with the right mix of movement, strength and understanding.

At Tylurs com, our physiotherapists start with a careful assessment, check for anything that needs medical attention, and then build a plan around you. Good physiotherapy for back pain or neck pain is not about quick fixes or passive gadgets. It is about helping you move with confidence again.

Why back and neck pain is so common

Back pain is one of the most common health problems in the world. The World Health Organization reports that 619 million people had low back pain in 2020 and describes it as the single leading cause of disability worldwide. It also notes that around 90% of low back pain is “non-specific”, meaning no single structure or disease can be identified as the cause.

Non-specific pain is sometimes called mechanical pain. It is not caused by serious damage or disease, and it often changes with position and movement. Many things can turn up the volume on it: lifting when tired or unprepared, long periods in one position, poor sleep, stress, low mood and reduced fitness.

Neck pain follows a similar pattern. It often starts after sleeping awkwardly, a long day at a screen, a period of tension or a minor injury such as whiplash. The NHS notes that most neck pain only lasts a few weeks.

How we assess back and neck pain

A good assessment is the foundation of effective treatment. It is also where we make sure your pain is the common, manageable kind.

Your story

We ask how your pain started, what eases it and what aggravates it, how it affects your sleep, work and hobbies, and what you are most worried about. Your concerns matter, because fear of harm can keep people from the very movement that helps them recover.

Screening for red flags

We check carefully for signs that could point to a more serious cause, such as nerve compression, fracture, infection or inflammatory disease. That includes questions about numbness, weakness, bladder and bowel function, unexplained weight loss, fever and your general health. If anything concerns us, we will explain why and arrange the right medical follow-up.

Physical examination

We look at how you move, test the strength, sensation and reflexes in your arms or legs where relevant, and find the positions and movements that ease or provoke your symptoms. For back pain, we may also use a short questionnaire, such as the STarT Back tool, to gauge your risk of pain becoming long term. NICE suggests considering this kind of risk stratification when you first seek help for a new episode, so the support you get matches your needs.

Do you need a scan?

Usually not. NICE advises against routine imaging for low back pain outside specialist settings, and even specialists should only consider it if the result is likely to change your treatment. Scans also pick up age-related changes, such as disc bulges, that are common in people with no pain at all. We will recommend further investigation if your symptoms or examination suggest it is needed.

Evidence-based physiotherapy for back pain

For low back pain, our approach follows the National Institute for Health and Care Excellence (NICE) guideline on low back pain and sciatica (NG59), which sets out which treatments are supported by evidence and which are not. For neck pain, we apply the same active principles alongside NHS advice.

  • Exercise comes first. NICE recommends considering group exercise programmes, which may focus on strength, flexibility and control, aerobic fitness, mind–body approaches such as yoga or Pilates, or a mix. The best exercise is one you can do regularly and progress over time.
  • Hands-on treatment only as part of a package. Spinal manipulation, mobilisation and soft tissue techniques such as massage can ease pain and stiffness, but NICE says to consider them only as part of a treatment package that includes exercise. Our manual therapy is always combined with an active plan.
  • Advice, reassurance and self-management. NICE recommends giving people clear information about their pain and encouragement to continue normal activities at every stage. Because stress, poor sleep and worry about damage can all amplify pain, practical coping strategies are part of every plan, not an optional extra.
  • Returning to work and normal activity. NICE recommends that clinicians promote and support a return to work and daily activities, and we build that into your plan from the start.

Treatments NICE does not recommend for low back pain

NICE advises against belts or corsets, foot orthotics, rocker sole shoes, traction, acupuncture, ultrasound, TENS, PENS (types of electrical nerve stimulation) and interferential therapy for low back pain with or without sciatica. We follow that guidance and spend your appointment time on approaches with stronger evidence behind them.

For practical ideas you can start at home, see our guide to exercises for lower back pain, and our page on lower back pain covers causes and recovery in more detail.

Education, pacing and staying active

Understanding your pain is a treatment in itself. When you know that hurt does not always mean harm, and that your spine is strong and well supported, it becomes easier to move normally again.

Staying active

The NHS advises staying as active as possible and continuing your daily activities. Walking, gentle movement and regular changes of position usually help pain settle faster than rest. Heat or cold can take the edge off while you keep moving, and our article on ice or heat for pain and injury explains when each is most useful.

Pacing

Many people fall into a “boom and bust” cycle: doing a lot on a good day, then paying for it with several bad days. Pacing breaks that cycle. We help you find a comfortable starting level for activities such as walking, gardening or sitting at a desk, then build up gradually and predictably.

Staying at work

Staying at work, or returning early with adjustments, is generally better for recovery than a long absence. We can advise on temporary changes, such as shorter shifts, lighter duties or more movement breaks, and provide information to share with your employer if that would help.

Physio tip: If a movement such as bending forward feels worrying, start with a smaller, supported version, for example sliding your hands down your thighs, and repeat it a few times each day. Confidence usually returns faster than people expect once the movement feels familiar again.

Neck pain treatment

Neck problems need their own approach. Your neck is highly mobile, carries the weight of your head all day, and is closely linked to your shoulders, upper back and jaw.

Neck pain treatment at Tylurs com usually includes:

  • Mobility exercises to restore comfortable turning, tilting and looking up and down.
  • Strengthening for the deep neck muscles and the muscles around your shoulder blades.
  • Posture and workstation advice, focusing on regular movement breaks rather than holding one “perfect” position. Our desk stretches for office workers are a good place to start.
  • Sleep advice, such as using a low, firm pillow, which the NHS recommends for neck pain.
  • Hands-on techniques to ease stiffness and muscle tension, used alongside exercise.

The NHS advises against wearing a neck collar unless a doctor tells you to, because it is better to keep the neck moving. We also treat headaches that come from the neck, stiffness after whiplash, and pain that spreads into the arm. Find out more on our neck pain and posture-related pain pages.

Sciatica is pain from irritation of the sciatic nerve, which runs from the lower back down the back of each leg. It can cause pain, tingling or numbness in the buttock, leg and foot, and it often feels worse than the back pain itself.

Sciatica physio focuses on calming irritated nerve symptoms and keeping you moving. That may involve positions and gentle exercises that ease leg pain, a gradual return to walking and daily tasks, and strength work as symptoms settle. The NHS notes that sciatica usually gets better within a few weeks to a few months, although it can sometimes last longer. For severe sciatica that is not settling, NICE says specialists may consider an epidural injection or, when non-surgical treatment has not helped, decompression surgery, and we can liaise with your GP if a referral is worth discussing.

A similar problem can occur in the neck, when an irritated nerve causes pain, pins and needles or weakness in the arm. Many cases settle with the same approach of gentle movement, exercise and time. If arm symptoms are severe, getting worse or not improving, we will recommend a review with your GP.

Persistent back and neck pain

When pain lasts longer than about three months, it is often called persistent or chronic pain. By then, the nervous system can become more sensitive, so pain may be felt more easily even though tissues have had time to heal. That doesn’t mean the pain is imagined or that nothing can be done.

For long-lasting pain, we typically combine:

  1. Graded exercise that rebuilds strength and fitness at a pace your body accepts.
  2. Goal setting around the activities that matter most to you, such as work, sport, travel or playing with grandchildren.
  3. Sleep, stress and mood support, since all three affect pain sensitivity. If worry or low mood are holding you back, talking therapies help some people, and we can suggest when to involve your GP.
  4. A flare-up plan, so you know exactly what to do when pain rises and are less likely to lose confidence.

Progress may be slower than with a recent injury, but many people with long-standing pain improve their function and quality of life with the right support.

Red flags: when to seek urgent medical help

Most spinal pain is not serious, but a small number of symptoms need urgent attention. The NHS back pain guidance lists the key warning signs.

Call your local emergency number or go to your nearest emergency department immediately if you have back pain with:

  • Pain, tingling, weakness or numbness in both legs.
  • Loss of feeling around your genitals or bottom (the area you would sit on a saddle).
  • Changes in your bladder or bowels, such as difficulty peeing, or peeing or pooing yourself when this is unusual for you.
  • Changes in sexual function, such as altered feeling in your genitals during sex or new problems getting an erection.
  • Chest pain.
  • Pain that started after a serious accident, such as a car accident or a fall from height.

The first four can be signs of cauda equina syndrome, a rare but serious compression of the nerves at the base of the spine that needs emergency treatment.

Get urgent advice from an urgent care service or your doctor if:

  • You feel hot, cold, shivery or generally unwell with back pain.
  • Severe pain starts suddenly or is getting worse quickly.
  • You have had cancer and develop new back or neck pain.

See a GP soon if you have lost weight without trying, notice a lump or swelling or a change in the shape of your back, have pain that does not ease with rest or is worse at night, or have pain between your shoulder blades rather than in your lower back.

For neck pain, call your local emergency number if you have sudden weakness in the face, arm or leg, slurred speech or other signs of a stroke, a sudden and severe headache, a stiff neck with a high temperature and a rash or dislike of bright light, or neck pain after a serious accident or fall. See your GP if neck pain comes with pins and needles, weakness or coldness in your arm, or has not eased after a few weeks.

Book back and neck pain physiotherapy at Tylurs com

If back or neck pain is stopping you working, sleeping or enjoying life, you don’t have to wait for it to settle on its own. At Tylurs com, our physiotherapists will assess you thoroughly, explain what is going on in plain language and build a plan that fits your life. If your pain started during sport or training, our sports injury rehabilitation service may suit you too.

Book your back and neck pain assessment and start moving with confidence again.

Medically reviewed by

Dr. Sarah Mitchell, DPT, MSc Sports & Exercise Medicine

Founder & Lead Physiotherapist at Tylurs com · Last updated

This page is for general information and does not replace a personal assessment. If you have severe, sudden or worsening symptoms, seek medical advice promptly.

FAQ

Back & Neck Pain Treatment: frequently asked questions

Straight answers from our physiotherapists. If your question isn't covered here, get in touch and we'll be happy to help.

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What should I do in the first few days of a back or neck flare-up?

Keep moving gently and carry on with as many normal activities as you can, even if you go more slowly for a while. Change position often, take short walks and try a heat pack or a cold pack wrapped in a tea towel to take the edge off. Avoid long spells in bed. Many flare-ups start to ease within days to a few weeks, but get urgent help for any red flag listed on this page.

Should I be worried if a scan shows disc bulges or wear and tear?

Usually not. Disc bulges, disc wear and arthritic changes in the spine become more common as we age and often show up on scans of people with no pain at all. That means a scan finding does not always explain your symptoms or predict how well you will recover. Your physiotherapist can talk your report through in plain language and focus treatment on how you move, feel and function.

How do stress, sleep and workload affect back and neck pain?

Yes. How rested, stressed and worried you are affects how sensitive your nervous system is to pain, which is why a hectic week or several bad nights can bring on a flare-up without any new injury. That does not mean the pain is imagined. Better sleep routines, regular movement and ways to manage stress often help alongside exercise, and your physiotherapist can suggest when to involve your GP.

Why do I get headaches with my neck pain?

Some headaches start in the neck. Known as cervicogenic headaches, they usually begin at the back of the head or neck, often on one side, and tend to be linked to neck stiffness or particular positions. Neck exercises and hands-on treatment can help this type. A sudden, severe headache, or a headache with a stiff neck, high temperature, confusion or a rash, is different: call your local emergency number.

Can physiotherapy help sciatica or arm pain from a trapped nerve?

Often, yes. Physiotherapy is a common first step both for sciatica and for arm pain caused by an irritated nerve in the neck. Treatment aims to calm nerve symptoms, keep you moving and rebuild strength and confidence. Many cases improve over a few weeks to a few months. See your GP promptly if weakness, numbness or pain is getting worse, and get emergency help for the red flags on this page.

Do you use TENS, ultrasound or acupuncture for back pain?

Not as a treatment for low back pain. NICE advises against TENS, ultrasound, interferential therapy, acupuncture, traction and back belts or corsets for low back pain, with or without sciatica, because the evidence does not show a worthwhile benefit. We follow that guidance, so your sessions focus on exercise, advice and, where it helps, hands-on treatment as part of an exercise programme.

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